How can I tell if my PC meets those requirements?
Internet connection: Required for game activation and optional for game updates. Direct X version: DirectX 11 Compatible. Graphics card (video): 1 GB of Video RAM, NVIDIA GTX 650, AMD Radeon HD 7750, or better. DVD drive: DVD-ROM drive required for installation from disc only. Hard drive (free space): At least 50 GB of free space with at least 1 GB additional space for custom content and saved games. Processor: Intel Core i5 (4 cores) or faster, AMD Ryzen 5 or better. Internet connection online requirements: Required for game activation and optional for game updates. Supported Graphics cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better. Graphics card (video): 128 MB of Video RAM and support for Pixel Shader 3.0. Disc drive: DVD-ROM drive required for installation from disc only, for physical copies of the game. Hard drive (free space): At least 25 GB of free space with at least 1 GB additional space for custom content and saved games. Processor (CPU): 3.3 GHz Intel Core i3-3220 (2 cores, 4 threads), AMD R圓.1 GHz (4 cores) or better. If you want to download Packs, make sure to check that your computer meets the additional requirements. These are the requirements for The Sims 4 base game, no Packs included. If you want to keep playing the game while running macOS Lion, don't update The Sims 4 to any future game patches. We no longer support The Sims 4 on the macOS Lion (10.7) operating system. Custom Content or Mods? Never used.Check here to find out if your PC or Mac can run The Sims 4 and The Sims 4 Expansion Packs. Have you installed any customization with the game, e.g. What do you expect to see? The "works off the grid"-message being removed (since it works on electricity) OR The trash can working off the grid 
What happens when the bug occurs? In the information menu in Buy mode, there is a message the NanoCan Touchless Trash Can works off the grid. Steps: How can we find the bug ourselves? In buy mode, by clicking on the NanoCan Touchless Trash Can and looking at the info screen that pops up. What expansions, game packs, and stuff packs do you have installed? All expansions, game packs, and stuff packs except Eco Living What is your current game version number? 1.63.134.1020
How often does the bug occur? Every time (100%) Which language are you playing the game in? Nederlands
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